Technical Specialist – Merchant Acquiring Processing

Sofia

Paynetics is a leading fintech company, founder of the Bulgarian Fintech Association. Grounded in financial services, with offices in Bulgaria and the UK, we have built a team of passionate and enthusiastic professionals, on a mission to change the world of payments.

Our clients are merchants offering services and products mainly online and willing to accept card payments. Paynetics is a principal Member of VISA & MasterCard. We have recently launched the first mobile payment app in Bulgaria (Phyre) and the first Android POS (Phos).

Due to our growing product portfolio, target markets and extending operations, we are looking for a Technical Specialist – Merchant Acquiring Processing to support our clients in card payments processing.

Duties and responsibilities

  • Participate in technical integration projects with the customers /merchants/.
  • Understand clients’ expectations and deliver respective services.
  • Solve problems and deal with different technical issues that may arise.
  • Evaluate and propose technological tools, which create a better workflow.
  • Identify and report bottlenecks in processes.
  • Propose improvements in the workflow.
  • Provide feedback for customers’ experience with the systems.
  • Ensure transaction messages’ format meets required standards.

Your profile

  • University degree.
  • Feeling comfortable working with advanced information technologies.
  • Keen on using new IT tools and systems.
  • Good organizational skills and ability to work in a fast-paced work environment.
  • Outstanding intercultural communication skills.
  • Strong analytical approach.
  • Eye for the detail.
  • Financial/payment industry background is considered an advantage, not a must.
  • Knowledge of IT and online payment systems terminology is considered an advantage.
  • Very good command of English – written and spoken.

We offer

  • Exciting job in a premium professional environment.
  • Work in a new growing team with excellent perspective for professional development.
  • Opportunity to stay current with technologies and advancements in the field of the digital payments industry.
  • Office location in Sofia.

Apply now

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