Senior Fraud and Monitoring Expert – Digital Wallet and E-commerce

Paynetics is an innovation-driven EU licensed e-money issuer. Principle member of VISA and Mastercard, a member of SEPA and SWIFT, Paynetics offers end-to-end payment solutions. Our extensive portfolio of payments solutions includes e-commerce and face-to-face acquiring, card issuance, e-wallet and account management. Our IT infrastructure is best-in-class and the senior management team has a very long track record and experience in the field. Our strong risk management allows us to work with higher risk merchants. Paynetics has built a solid infrastructure and a wide product range and is expecting significant and rapid growth. It is therefore an exciting time to join an entrepreneurial, innovative and ambitious team.

We are seeking an experienced Senior Fraud and Monitoring Expert – Digital Wallet and E-commerce, who will support the Digital Wallet and e-commerce business of the Paynetics. S/he will work with industry best system and reporting tools to identify merchant patterns on all risk levels.

MAIN RESPONSIBILITIES

• Analyze reports & transaction patterns.
• Work with internal Database and Power BI models.
• Work with internal monitoring system and applications for fraud prevention.
• Maintain internal registers.
• Run ad hoc reports for merchаnts/ partners.
• Support the chargeback process.
• Correspond with merchants/ partners and respond to day-to-day queries.
• Set fraud filters and risk parameters in the Fraud prevention system.
• Train and support merchants and PSPs.

REQUIREMENTS AND SKILLSET

• University degree (Economics, Mathematics or related) or last year student.
• Knowledge of the card business.
• Data processing skills.
• High computer proficiency – Windows, Microsoft Office /Excel, Access, Outlook/, Internet Applications.
• Experience with SQL, Power BI is considered a competitive advantage.
• Analytical thinker.
• Critical eye on the details and accuracy.
• Team player, result-oriented.
• Strong command of English.

We offer

• Exciting job in a premium professional environment.
• Work in a new growing team with excellent perspective for professional development.
• Opportunity to stay current with technologies and advancements in the field of the digital payments industry.
• Office location in Sofia.