Risk & Monitoring Team Lead


We are a leading and innovative fintech company, focused on the payment industry with offices in Bulgaria and the UK. We have built a team of passionate and experienced professionals, whose shared mission is to change the world of digital payment solutions. Our clients are merchants offering services and products mainly online and willing to accept card payments. Paynetics is a principal Member of VISA and MasterCard, and a member of SEPA and SWIFT. Our extensive portfolio of payments solutions includes ecommerce and face-to-face acquiring, card issuance, e-wallet and account management. Our IT infrastructure is best-in-class and the senior management team has a very long track record and experience in the field.

We are seeking an experienced Risk & Monitoring Team Lead, who will support the e-commerce business of Paynetics and take leadership over the existing risk and monitoring team in the company. S/he will work with industry best system and reporting tools to identify merchant and cardholder patterns throughout all business lines and products.


  • Supervise all processes in the team related to Issuing and Acquiring business
  • Work on new implementations related to risk/fraud monitoring tools with product and implementation teams
  • Oversee current reporting mechanisms and procedures to card schemes and regulators
  • Propose optimization of existing Power BI models
  • Coordinate processes with merchants/ Partners/ Program Managers and respond to operational queries
  • Train and support merchants, Partners and Program Managers
  • Coach team, identify team goals and evaluate team progress
  • Works to strengthen team performance and mitigate all potential risk occurrences in the business
  • Report to Chief Risk Officer


  • University degree (Economics, Mathematics or related)
  • Knowledge of the card business monitoring programs
  • High computer proficiency – Windows, Microsoft Office /Excel, Access, Outlook/, Internet applications
  • Experience with SQL and strong data processing skills is a must
  • Modelling with Power BI is considered a competitive advantage
  • Analytical thinker with critical eye on the details
  • Team leadership skills, oriented towards results and optimization of the working processes
  • Communication with partners and third parties
  • Strong command of English – written and spoken

We offer

  • Exciting job in a premium professional environment
  • Work in a growing team with excellent perspective for professional development
  • Opportunity to stay current with technologies and advancements in the field of the digital payments industry
  • Office location in Sofia

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