QA Manager

As a QA Manager you will manage the performance and tasks of the QA team and ensure
industry standards in processes are established and followed, aiming to deliver quality and
stability of the new code delivered to Paynetics System.

What you will do:

• Establish a common process for test planning and execution, regular regression testing,
  writing test cases, test plans and covering with automated tests for each newly developed bugfix
  or feature
• Ensure automated tests are included into the CI/CD process and run as required
• Provide a transparent communication about the progress of the quality and test status for all
  current implementations, including key issues and problems, key areas in satisfying quality as
  well as such which not meeting the criteria, tests’ definition and implementation for all the
  currently covered implementations to the Management
• Ensure the Release Checklist process steps are followed for the QA part and provide
  themselves (or ensure team members provide) a sign-off whenever all the steps are
  successfully completed
• Plan the work and distribute tasks within QA team members to ensure timely coverage and
  delivery of the quality steps for the projects and bugfixes, according to the business priorities
• Accountability for the performance review of the QA Analysts:

– Set and agree goals, objectives and KPIs
– Prepare development plans with each team member and follow regularly through the
defined steps to support their progress/strengths and areas of improvement
– Regularly hold 1:1s – weekly or bi-weekly
– Performance evaluation and feedback on quarterly basis
– Identify and agree with Management about KPIs for quality assurance and follow through the
progress towards meeting them, continuously improve team’s technical skills, the procedures,
and the planning of the QA tasks execution

Qualifications:

We welcome applications from employees who are looking to transition into a leadership role. If
you do not have prior managerial experience, you should demonstrate the following:

• Strong Communication Skills – Ability to clearly convey ideas, provide feedback, and
  engage effectively with team members
• Problem-Solving & Decision-Making – A proactive approach to tackling challenges and
  making informative decisions
• Team Collaboration – Ability to develop team mindset and supporting the team members;
• Initiative & Proactiveness – Willingness to take responsibility for projects, suggest process
  improvements, and lead by example
• Time Management & Organization – Ability to handle multiple tasks efficiently and meet
  deadlines
• Growth Mindset & Leadership Potential – Eagerness to develop leadership skills and take
  on greater responsibilities
• Knowledge of Company Processes & Policies – Familiarity with internal workflows,
  systems, and best practices

Preferred (but not required):

• Previous experience in mentoring / coaching team members (e.g. mentor, SME role)
• Active participation in company projects or initiatives beyond the daily responsibilities
• Previous experience in a Management role