Head of Operations

Sofia

Payneticsis an innovation-driven EU licensed e-money issuer. Principle member of VISA, Mastercard, SEPA and SWIFT, Paynetics offers end-to-end payment solutions. Our extensive portfolio of payments solutions includes e-commerce and face-to-face acquiring, card issuance, e-wallet and account management. Our IT infrastructure is best-in-class and the senior management team has a very long track record and experience in the field. Our strong risk management allows us to work with higher risk merchants. Paynetics has built a solid infrastructure and a wide product range and is expecting significant and rapid growth.

We seek a motivated and accomplished professional to join our entrepreneurial, innovative and ambitious team as Head of Operations.

What you’ll do

  • Implement and maintain reliable and secure systems for servicing the operational activities in the company
  • Automate and optimize the operational activities and processes in the company
  • Implement smooth and secure processes for servicing the operational activities
  • Ensure smooth and continuоus flow of data and processes, data processing tools for analysis and decision-making systems
  • Propose changes in the processes and systems for automating the activities
  • Maintain registers related to company internal rules or required by the regulators
  • Directly perform activities related to providing payment services
  • Ensure smooth daily communication with clients
  • Control the information systems functioning
  • Ensure and control the preservation of the commercial and company secret
  • Train new staff members

Who you are

  • University degree
  • 5+ years of experience in a bank, payment institution, card processing or IT
  • 3+ years of experience managing people and processes
  • Knowledge of the modern payment systems current trends and models
  • Knowledge of card schemes’ rules & lending regulations
  • Deep knowledge in the area of information technologies
  • Good understanding of advanced Internet technologies, online presence and virtual identity
  • Legal background is considered an advantage
  • Responsibility and good decision-making skills
  • Analytical and complex thinking
  • Structured and methodical approach
  • Sound communication and interpersonal skills
  • Excellent prioritizing skills and ability to work in a fast-paced work environment
  • Good organizational, leadership and people management skills
  • Ability to motivate employees and effectively delegate tasks
  • Team player
  • Loyalty
  • PC literacy: databases, MS SQL, MS Office, Internet
  • Fluent English – written and spoken

What we offer

We offer challenging opportunities and exciting possibilities to develop both professionally and personally within a dynamic and fast growing international company with a unique culture and a strong sense of company values. Our compensation packages are competitive based on experience and linked to performance.

Apply now

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