Head of Operations

Payneticsis an innovation-driven EU licensed e-money issuer. Principle member of VISA, Mastercard, SEPA
and SWIFT, Paynetics offers end-to-end payment solutions. Our extensive portfolio of payments solutions
includes e-commerce and face-to-face acquiring, card issuance, e-wallet and account management. Our IT
infrastructure is best-in-class and the senior management team has a very long track record and
experience in the field. Our strong risk management allows us to work with higher risk merchants.
Paynetics has built a solid infrastructure and a wide product range and is expecting significant and rapid
growth.

We seek a motivated and accomplished professional to join our entrepreneurial, innovative and ambitious
team as Head of Operations.

What you’ll do

• Implement and maintain reliable and secure systems for servicing the operational activities in
  the company
• Automate and optimize the operational activities and processes in the company
• Implement smooth and secure processes for servicing the operational activities
• Ensure smooth and continuоus flow of data and processes, data processing tools for analysis and
  decision-making systems
• Propose changes in the processes and systems for automating the activities
• Maintain registers related to company internal rules or required by the regulators
• Directly perform activities related to providing payment services
• Ensure smooth daily communication with clients
• Control the information systems functioning
• Ensure and control the preservation of the commercial and company secret
• Train new staff members

Who you are

• University degree
• 5+ years of experience in a bank, payment institution, card processing or IT
• 3+ years of experience managing people and processes
• Knowledge of the modern payment systems current trends and models
• Knowledge of card schemes’ rules & lending regulations
• Deep knowledge in the area of information technologies
• Good understanding of advanced Internet technologies, online presence and virtual identity
• Legal background is considered an advantage
• Responsibility and good decision-making skills
• Analytical and complex thinking
• Structured and methodical approach
• Sound communication and interpersonal skills
• Excellent prioritizing skills and ability to work in a fast-paced work environment
• Good organizational, leadership and people management skills
• Ability to motivate employees and effectively delegate tasks
• Team player
• Loyalty
• PC literacy: databases, MS SQL, MS Office, Internet
• Fluent English – written and spoken

What we offer

We offer challenging opportunities and exciting possibilities to develop both professionally and personally
within a dynamic and fast growing international company with a unique culture and a strong sense of
company values. Our compensation packages are competitive based on experience and linked to
performance.