Future of Financial Services Delivery and Role of FinTech Start-ups

Customer demand is shaping the future of financial services delivery and fundamentally changing traditional business models. The battle for the customer is now top of every organizations agenda. Today’s customers expect timely and tailored products and services and the competition across financial services delivery is fierce. To meet this expectation, new ways of engaging with customers are erupting onto the street from start-up firms and big technology businesses. New approaches like…